FREQUENTLY ASKED QUESTIONS

Q: Are your products safe to use for everyone?
A: Yes, all of the Youn Beauty products are made with organic and natural ingredients and are safe for even those with sensitive skin.

Q: You have fragrance as an ingredient, but isn’t fragrance toxic?
A: The fragrances in Youn Beauty products are extremely minimal and don’t contain toxic ingredients. They’ve been carefully chosen to not irritate the skin or contain dangerous chemicals. Certain products, such as the retinol products, do not contain fragrance.

Q: Do your products contain gluten?
A: They do not, but it’s always important to look at all the ingredients in each product to make sure you will not react poorly.

Q: Do you test on animals?
A: No, all of the Youn Beauty products are cruelty-free.

Q: How much retinol is in your products?
A: The Retinol Moisturizer has 2.5%, and the Retinol Eye Cream has 1%

Q: In what order should I apply my products?
A: With your order you will receive a product catalog. On the last page there is a skin care protocol to help you learn when and in what order to apply the products you have.

Q: Can I purchase Youn Beauty products over the phone?
A: Yes, we take orders by phone.

Q: I haven’t received my order yet. When can I expect it to arrive?
A: Shipping usually takes between 7-10 business days. If it hasn’t shown up after that time, please email us at onlinesales@dryoun.com.

Q: What is your return policy if I don’t like the products?
A: You have 30 days from your purchase date to return the products for a full refund, no questions asked. See our full refund policy here.

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